In line with Arçelik's vision for the future; we develop and manufacture
affordable, easy-to-use, reliable and environment-friendly consumer
products by implementing state-of-the art technologies and deliver
after sales service to exceed customer expectations.
Our Quality Management System is documented and certified to comply
with the ISO 9001:2000 standard requirements.
By encouraging innovative and creative approaches, and offering technical
and behavioral competency enhancement trainings, we strengthen loyalty
of our employees and customers as well as our suppliers and partners.
We review our management systems and work processes encompassing our
suppliers and customers by conducting a self assessment process in
adherence to the EFQM (European Foundation for Quality Management)
Excellence Model criteria; and define proactive approaches to improve
our overall performance and value-added in all fields of activity.
Based on the principles of the Total Quality Philosophy and team work,
we work strive to attain corporate and department targets, and sustain
continuous improvement and growth in target markets.
In line with our continuous improvement approach, we speak with data
and use Six Sigma Methodology to reach excellence by increasing productivity
of our processes to the level of international benchmark.